Electrical Field Service Engineer – South Wales (V-129728)
Location Cardiff, Wales Sector Energy & Renewables Salary £34,000.00 to £48,000.00 per annum
Electrical Field Service EngineerLocation: South WalesSector: EV InfrastructureSalary: £34-48,000 Plus Excellent Benefits
Job description
Holt Engineering is working with a growing organisation within the EV infrastructure sector to recruit an Electrical Field Service Engineer responsible for the commissioning, maintenance and repair of AC, Rapid DC and High-Power EV charging systems across customer sites throughout the UK.
This role is ideal for a qualified electrical engineer with strong commercial or industrial installation and maintenance experience, looking to work within a fast-growing and technically progressive environment supporting critical EV charging infrastructure. The successful candidate will carry out commissioning, fault-finding, preventive maintenance and technical support activities on a range of EV charging systems while ensuring high levels of safety, performance and customer satisfaction.
The position involves a mix of field-based electrical, mechanical and software troubleshooting, working independently across a variety of environments including outdoor sites and confined spaces. Candidates should be comfortable interpreting electrical schematics, using diagnostic test equipment and working within SLA-driven service environments.
Essential
- Level 3 Electrical Qualification (e.g. City & Guilds or equivalent).
- AM2 certification.
- Minimum 3 years’ proven hands-on experience in commercial or industrial electrical installations or maintenance.
- BS7671 – IET Wiring Regulations (18th Edition).
- City & Guilds 2391-52 Inspection & Testing.
- Valid JIB Gold Card.
- Experience working under SLA-driven environments.
- Familiarity with test and measurement equipment such as multimeters and voltage testers.
- Excellent problem-solving skills with the ability to diagnose and repair technical issues.
- Strong communication and interpersonal skills for effective customer interaction.
- Ability to work independently and manage time effectively while travelling between client sites.
- Valid UK driving licence.
Desirable
- Previous experience in a field service role, preferably in EV charging, renewable energy, or power electronics.
- EV charging station certification or manufacturer-specific training.
- Hands-on experience commissioning, maintaining, or repairing Rapid DC, Ultra and HPC EV chargers.
- Ability to read and interpret electrical schematics and technical manuals.
- Understanding of analogue & digital electronics and components.
- Strong awareness of electrical hazards and site H&S requirements.
Key responsibilities
- Work collaboratively with the Service Coordination and Operations teams to ensure accurate job completion data and timely follow-up on service reports.
- Commission and configure AC and Rapid DC chargers at client sites.
- Conduct initial set up and testing to ensure correct operation and compliance with industry standards.
- Collaborate with the project management and installation teams to ensure seamless integration of charging stations with client infrastructure.
- Maintain company assets, tools, and test equipment in good working order and report any defects immediately.
- Perform routine and preventive maintenance on EV charging stations to ensure optimal performance and uptime.
- Diagnose and troubleshoot technical issues, including electrical, mechanical and software-related problems.
- Conduct diagnostic tests, firmware updates and calibration of EV chargers as necessary.
- Replace faulty components and occasionally entire AC chargers. Ensure that all repairs are completed in accordance with manufacture guidelines.
- Provide on-site technical support and training to clients on the use and operation of EV chargers.
- Respond to service requests promptly and maintain effective communication with clients to ensure customer satisfaction.
- Document all service activities, including repairs, maintenance and customer interactions in the service management system.
- Adhere to all safety regulations and company policies while working in the field.
- Ensure compliance with local electrical codes and standards during commissioning and maintenance activities.
- Participate in regular safety training and certifications as required.
Benefits
- Structured career progression framework
- Company van and fuel card
- Overtime available
- 30 days annual leave, including company shutdown days
- Travel subsistence provided
- Company performance bonus
- BUPA healthcare after 6 months
- Salary sacrifice pension scheme with 8% total contribution
- Salary sacrifice EV car scheme and charger installation
- Salary sacrifice holiday purchase scheme of up to 5 additional days
- Additional benefits platform with access to a wide range of discounts and services
- Long service awards
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