Assistant Store Manager: Lead Customer Experience & Profit

Hotel Chocolat is seeking an Assistant Store Manager in Newcastle upon Tyne to support the Store Manager and enhance customer experience. The ideal candidate will possess strong communication skills and a people-focused approach, ensuring store accountability in the manager’s absence.

This role includes driving sales performance, managing operational tasks, and training the team as a brand ambassador. Benefits include competitive salary, performance incentives, and significant staff discounts.

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