Join Superdrug Head Office- Make a Real Difference Every Day!
Location: East Croydon
Hours: 37.5 | 9.00am – 5.30pm – Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
Salary: Competitive
Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
A typical week in this role includes:
- Contributing to and managing end-to-end research projects covering both quantitative and qualitative research methodologies for internal stakeholders and our multi-national CPG suppliers
- Ideating new research projects by collaborating with stakeholders across the insight team and wider Superdrug business
- Proactively seeking out wider market research reports and mine research tools for additional supporting insight (inc. Mintel, Stylus, YouGov etc.)
- Present research and actionable insight to stakeholders and suppliers
- Continuously improving existing reporting methods within the Superdrug business
Stakeholders include:
- Internal – Buying, Merchandising, Marketing, CRM, E-Commerce, Store Teams, Commercial Finance
- External – Suppliers (Multinational FMCG companies) and Research and Data Agencies
This job is a good fit for you if:
- You enjoy making a difference and creating change
- You have a curious nature and can identify patterns and trends within data
- You have good time management skills
- You are confident in your own communication skills
- You can pick things up quickly and are keen to develop skills across several research platforms
- You enjoy working in a collaborative team and can share ideas with confidence
- You have a passion for Retail and/or Health & Beauty
- You can work at a fast pace, in an everchanging environment
- You have a keen eye for detail
- You see every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them
- You understand customer needs and empower others to remove any barriers to deliver great service
- You use positive language and behaviours in all interactions with customers and colleagues, building trust and rapport
- You always prioritise actions which delight the customer/colleague
- Suggests and supports new ideas and ways of working which are designed to improve service
Here’s what’s in it for you:
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
- Company pension matching and bonus
- We offer Stream – a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world’s largest international health and beauty retailer with over 15,700 stores in 25 markets!
- Unrivalled Learning and Development programmes
- Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
- Come and be part of something special!
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