Job Description
Shift Schedule: 37.50 hrs per week. Mon 12:30‑20:30; Tue 07:30‑15:30; Wed 06:30‑14:30; Thu 06:00‑14:00; Sat 06:30‑14:30
As Delivery Manager you will lead, coach and inspire your team to prioritise outstanding stock processing, stockroom organisation and performance targets. You will manage workflows, ensure a safe and efficient environment, and continuously improve processes to achieve high standards.
About the Role
- Manage a team to deliver outstanding stock processing and stockroom organisation in a commercial, operationally efficient, safe environment where performance targets are achieved.
- Exhibit a hands‑on approach for all operational activities, working alongside the team, supporting sales floors and store management when needed.
- Create an atmosphere that supports, motivates and inspires your team to perform at their best.
- Ensure smooth running of the stockroom processes by continuously improving, identifying and solving problems – driving the highest stockroom and stock‑processing standards.
- Strive to ensure our beautifully presented stock is available to customers as soon as possible.
About You
- Passionate about customers, people and products, with an energetic approach that inspires and motivates others.
- Team player who thrives in a results‑driven, fast‑paced, challenging environment and adapts quickly to change.
- Excellent communicator, calm and approachable under pressure, with realistic expectations of others.
- Strong problem‑solving ability, sound business judgment, confidence to challenge processes, and capacity to generate innovative ideas.
- Confident when dealing with people issues.
- Effective multi‑tasker who can plan, organise and prioritise workload.
- Experience working towards productivity‑related performance targets is desirable but not essential.
Benefits
- Fantastic rewards for achieving great results.
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria’s Secret* products (when purchased through NEXT).
- 10% off most partner brands, up to 15% off Branded Beauty.
- Sharesave Scheme.
- 60% off a generous (optional) working wardrobe allowance (minimum 6‑week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers via our online benefits platform.
- Access to staff shops and a digital GP & free health & wellbeing services.
- Life assurance.
- Discounted health plan for you and your family.
- Financial Wellbeing – save, track and enhance your financial wellbeing.
- Apprenticeship – earn, learn and gain a qualification (England stores only).
- Direct to Work – discount online and in‑store, collect items the next day for free from your workplace or local store.
- Support Networks – access to groups that empower and celebrate each other.
- Wellhub – discounted flexible monthly gym memberships, with apps, PT sessions and more.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
Legal & Equality
Right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment.
Workplace Sponsorship: This role is not typically considered for sponsorship under the Skilled Worker route due to Home Office requirements on skill levels. Candidates are encouraged to consider their own right to work options without Next sponsorship.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support due to a disability or long‑term condition, please contact us by email at careers@next.co.uk with “Workplace Adjustments” in the subject line or call 0116 479 2223.
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