This is an opportunity based in Basingstoke, Hampshire to join a well-established UK business in a fast-growing sector, supporting a diverse customer base across multiple sites. Known for its collaborative culture, focus on continuous improvement, and commitment to employee development the company offers a stable yet dynamic working environment. The Credit Controller role sits within a busy, supportive finance team, providing broad exposure across credit control and accounts processes. It would suit someone who enjoys relationship building, problem solving, and working in a detail-focused environment.
The business also offers a strong benefits package, clear career development opportunities, and a positive working culture.
What will the Credit Controller role involve?
- Building and maintaining strong relationships with customers and internal teams to resolve payment issues
- Managing a portfolio of customer accounts and proactively chasing overdue balances
- Posting daily bank receipts, maintaining accurate ledger records, and supporting payment allocation activities
- Working to reduce aged debt and improve overall cash flow across the business
- Handling customer queries via phone, email, and payment inboxes, including processing card payments and resolving issues
- Following escalation processes for non-payment cases and contributing to debt recovery strategies, including attending review meetings
Suitable Candidate for the Credit Controller vacancy
- Proactive, resilient mindset with the ability to work effectively in a fast-paced, deadline-driven environment
- Strong communication skills with a confident, professional, and customer-focused approach
- Good IT skills, including Excel and CRM/sales ledger systems
- Ability to build effective relationships across internal teams and external customers
- High attention to detail with strong numerical accuracy
- Well organised with the ability to prioritise workload effectively; previous credit control or finance experience desirable but not essential
Additional benefits and information for the role of Credit Controller
- Study support and training
- Career development and progression opportunities within a supportive environment
- Onsite parking
- Employee referral bonus scheme and regular charity/community involvement initiatives
- Salary dependent on experience
CMA complies with all relevant UK legislation and does not discriminate on any protected characteristics.
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