Executive, Clinic Operations (Healthcare)

What you’ll be doing

• Support work planning, budgeting, and operational coordination for assigned service point(s)
• Manage procurement activities and coordinate with stakeholders to ensure timely completion and tracking
• Oversee daily operations and support operational issue resolution relating to patient experience, patient flow, wait time, admissions, billing, and service delivery
• Work closely with Clinic Managers, Nurse Managers, and multidisciplinary teams to ensure smooth operations
• Monitor resource allocation, utilisation tracking, and operational efficiency
• Drive workflow reviews, process improvement initiatives, and operational enhancement projects
• Manage and follow up on feedback, complaints, and service recovery matters to ensure service excellence
• Prepare reports, presentations, and operational documentation as required
• Support implementation of operational policies, new initiatives, and process improvements

What we’re looking for

• Bachelor Degree in Healthcare Administration, Business, Public Health, or related studies
• Similar working experience in healthcare operations, hospital administration, clinic operations, or service management
• Strong communication, stakeholder management, and coordination skills
• Able to work independently in a fast-paced healthcare environment
• Proficient in Microsoft Office applications including Excel, PowerPoint, and Word
• Positive, detail-oriented, and able to manage multiple priorities effectively

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