Luxury VIC Clienteling Lead

Maison Alaïa in London is seeking an In-Store VIC Manager to translate global directives into personalised client journeys and equip the retail team to develop the full client pyramid. You will personally animate the boutique’s highest-potential relationships and coach the Sales Advisors on clienteling behaviours.

Lead regular briefings on client development priorities, product launches, and HQ initiatives; cascade best practices to the floor in actionable formats.

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