Global Incident Manager: P1/P2 Crisis & Release Lead

Vallum Associates is seeking a professional to manage global P1/P2 incidents within complex enterprise systems, particularly in the Banking sector. The role involves coordinating technical teams to diagnose and validate defect fixes, ensuring correct logging and tracking through tools like JIRA and ServiceNow.

The candidate will provide executive-level incident reporting during crises and work closely with QA and Test teams to support the validation process before deployment.

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