Role Purpose
We are seeking a highly motivated and experienced Systems and Data Change Manager to play a critical role in our multi‑year global finance transformation, enabled by Oracle Cloud. The role focuses on one of the three process areas—Procure‑to‑Pay (PTP), Record‑to‑Report (RTR), and Record‑to‑Cash (RTC)—and will be responsible for leading and managing the people‑side of change, ensuring successful adoption of the new process and system.
Accountabilities & Responsibilities
- Develop and implement a comprehensive change management strategy encompassing stakeholder engagement, communication, training and adoption interventions.
- Develop and lead the change plan for area/workstreams and operate independently to produce a ready‑for‑review deliverable for the Systems & Process Change Manager.
- Engage with senior stakeholders to collect changes to processes, assess impacts, and create a detailed mitigation plan at the divisional and regional levels.
- Create and deliver workshops to play back impacts and change journeys to responsible business areas.
- Work with the Systems & Process Change Manager to conduct thorough impact assessments to identify potential changes to roles, processes, and systems resulting from the Oracle Cloud implementation.
- Work closely with the Communications Lead to plan, write and cascade communications to keep stakeholders informed.
- Support senior stakeholders and workstream leads in understanding and managing the change.
- Proactively identify and address potential resistance to change, developing mitigation strategies and fostering a positive change environment.
- Collaborate closely with the technical implementation team to ensure alignment between system changes and business requirements.
- Work with the Business Readiness lead to develop and implement change readiness assessments to gauge stakeholder preparedness and identify areas requiring additional support.
- Identify interconnectivities between the processes and ensure these are communicated and trained as required.
- Develop personas and corresponding change journeys.
- Track and report on change management activities, identifying and managing risks, issues and dependencies.
- Track adoption and manage any post‑implementation change interventions.
Skills & Capabilities
- Proven experience in leading and managing large‑scale, change initiatives within complex, global organisations, preferably within a finance or technology context.
- Ability to analyse and present large data sets to stakeholders in an accessible way.
- Experience managing difficult stakeholders in a dynamic and fast‑paced environment.
- Solid understanding of one or more finance processes (Procure‑to‑Pay, Revenue‑to‑Cash, Record‑to‑Report).
- Strong understanding of change management methodologies (e.g., Prosci, ADKAR) and their practical application.
- Experience with Oracle Cloud applications (e.g., ERP, EPM) is highly desirable.
- Excellent communication, interpersonal, and stakeholder management skills.
- Ability to work effectively in a matrix organisation and influence stakeholders at all levels.
- Strong analytical, problem‑solving, and decision‑making skills.
- Strong project management skills, effectively driving packages of work forward to successful completion.
- Excellent verbal and written communication skills, with the ability to tailor messages to diverse audiences.
- Proficient in MS Office products, particularly PowerPoint.
- Ensures accuracy and high‑quality work through meticulous attention to detail.
- Thrives in dynamic environments, managing shifting priorities to consistently deliver exceptional results.
- Ability to design and facilitate workshops to achieve desired outcomes.
Qualifications & Experience
- Experience in change management roles, preferably within a large, multinational organisation.
- Relevant professional certifications in change management (e.g., Prosci, CCMP) are a plus.
- Experience working on technology‑enabled transformations (e.g., SAP, Oracle).
Measure of Success
- Successful adoption of the new Oracle Cloud system within PTP, RTR and RTC processes.
- High levels of stakeholder engagement and satisfaction with the change management process.
- Minimal disruption to business operations during and after the system implementation.
- Positive impact on overall finance transformation goals and objectives.
Benefits
- Uncapped Holiday Allowance
- Enhanced Pension Scheme (location‑based)
- Bonus Scheme
- Life Assurance
- Income Protection
- Private Healthcare (option to add dependent)
- £/₤1,000 annual self‑development learning fund
- Access to thousands of Udemy courses
- Investment via the Company Share Save Scheme
- Discount vouchers
- Volunteering days
- Enhanced Parental Leave and paid time off for appointments
- Reward portal (electric‑car scheme, gym membership discounts, etc.)
- Wellbeing scheme: on‑site gym, canteen, and gaming area
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