Hours
Normal working hours will be Monday – Friday 9am – 5:30pm
Location
Head Office is Wooburn Green, but we are happy to have someone mostly remote, 2-3 times per month in the office only.
About Intelli-Park
For over 20 years, Intelli-Park has been the trusted partner for landowners and operators across thousands of sites, transforming car parks from cost centers into revenue-generating assets. We blend cutting‑edge technology, data analytics, and hands‑on expertise to manage parking operations that run smoothly while maximizing revenue for our clients.
We’re experiencing significant growth, recently winning major portfolio clients and expanding our paid parking solutions across the UK. As we scale, we need someone to build the operational infrastructure that will support our ambitious revenue goals.
The Role
We’re looking for a Revenue Operations Manager to own and optimise our entire revenue engine. You’ll be the connective tissue between sales, project delivery, customer success, and finance – building the systems, processes, and insights that enable us to scale efficiently and predictably.
This is a high‑impact role where you’ll have direct influence on revenue growth and operational efficiency. You’ll work closely with leadership to design and future‑prove our internal infrastructure.
What You’ll Do
Systems & Technology
- Manage and optimise our CRM and pipeline management tools
- Implement and maintain integrations between sales, operations, finance, and customer systems
- Ensure data flows seamlessly across systems
- Maintain data integrity and establish data governance standards
Key Projects
- Evaluate and continuous improvement of CRM
- Build automated workflows to reduce manual handoffs
- Create single source of truth for customer and revenue data
Process Design & Optimization
Build scalable, repeatable processes
- Design and document end‑to‑end revenue processes from lead to cash
- Optimise the pipeline stages and definitions
- Create clear handoff protocols between sales, project delivery, and account management
- Identify and eliminate bottlenecks
- Standardise proposal creation, pricing approval, and contract workflows
- Develop territory planning and capacity models for sales and account management teams
Analytics & Reporting
- Build revenue dashboards showing pipeline health, conversion rates, and forecast accuracy
- Create weekly/monthly reporting for leadership and board meetings
- Analyse bottlenecks and provide recommendations for improvement
- Monitor project delivery timelines and identify delays before they become critical
- Build forecasting models to predict revenue with confidence
Key Reports You’ll Own
- Weekly pipeline review (what’s moving, what’s stuck, what needs attention)
- Key KPI’s and ratios between sales pipeline stages
- Monthly revenue vs forecast analysis
- Quarterly capacity planning (can we handle the pipeline we’re building?)
- Installation timeline tracking and bottleneck identification
- Contract signed to ‘Go Live’ date
Cross-Functional Alignment
Be the glue between teams
- Facilitate weekly sales/delivery alignment meetings
- Partner with finance on revenue recognition, invoicing, and collections
- Work with sales leadership on budget setting and territory design
- Collaborate with customer success on retention metrics and upsell opportunities
- Bridge communication gaps between sales and delivery
Key Relationships
- Sales team: Provide tools and insights to close more deals
- Project delivery: Ensure smooth handoffs and realistic timelines
- Finance: Align on revenue forecasting and reporting
- Customer success: Track retention, expansion, and churn metrics
- Leadership: Strategic advisor on growth and efficiency
What You’ll Bring
- 3-5 years in revenue operations, sales operations, or similar role (ideally in a B2B services or SaaS environment)
- CRM expertise – You’ve lived in Salesforce, HubSpot, Pipedrive, or similar and know how to make them work for the business
- Process design – You’ve built or significantly improved go‑to‑market processes and can show the impact
- Analytics skills – Comfortable with Excel/Google Sheets, SQL is a plus, BI tools (Tableau, Looker, Power BI) experience helpful
- Cross‑functional collaboration – You’ve successfully worked across sales, marketing, customer success, and finance
- Project management – You can juggle multiple initiatives and deliver on time
Personal Attributes
- You’re a builder, not just a maintainer – You get excited about designing something from scratch and seeing it work
- You’re pragmatic – You balance “perfect” with “good enough to ship” and aren’t precious about your ideas
- You’re curious – You ask “why” a lot and genuinely want to understand how things work
- You’re a translator – You can speak both technical language (with IT/systems) and business language (with sales/leadership)
- You’re proactive – You see problems before they become fires and fix them before anyone asks
- You’re low-ego – You care more about impact than credit and aren’t territorial about your work
- You’re comfortable with ambiguity – We’re scaling fast; not everything is figured out yet
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