Company Description
We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance‑obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career‑defining opportunity to build the future of fintech.
Job Description
Checkout.com is looking for a strategic and proactive experienced Social Media Manager to own and elevate our social presence. In this role, you will be focused on organic social strategy and execution, driving engagement and ensuring our messaging consistently resonates with our global audience. This is a hands‑on role that blends tactical execution with strategic judgement. You will have ownership over Checkout’s social strategy, advising the team on best practices, processes, and engagement initiatives, as well as tactical execution of posts to achieve top engagement metrics. You will have the support of your colleagues in copywriting and content production, applying your own editorial lens to ensure every post is performing with high levels of engagement.
How you’ll make an impact
- Define the vision and strategy for organic social by implementing best practices and adapting our social strategy to respond to changing trends and algorithms.
- Deploy and manage AI‑native agents for social media monitoring and execution.
- Own content and execution on our organic LinkedIn channel and all other social channels including Instagram, X, Facebook, and more.
- Organise inbound ticket requests and briefing requests, calendarising them to maintain an efficient and highly organised schedule.
- Write clear, crisp copy for corporate and employee handles, utilising your strong writing abilities alongside AI tools.
- Optimise our following, ensuring we have a large and growing proportion of key customers included in our social audience.
- Run analytics and performance management across our social channels, applying a thorough understanding of social analytics to guide strategic decisions.
- Collaborate closely with creative and digital teams to produce high‑impact content that drives meaningful engagement on our channels.
What we’re looking for
- Proven experience managing organic social media channels for a fast‑paced or global brand.
- Exceptional copywriting skills with a proven ability to leverage AI for content creation.
- Highly organised with the ability to manage inbound requests and content calendars efficiently.
- Deep expertise and a meticulous approach to social media analytics and performance tracking.
- A collaborative mindset with a track record of working effectively with creative and digital teams to produce engaging content.
Benefits
We offer a hybrid working model with flexibility, allowing three days per week in the office to support collaboration and connection.
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