Customer Experience Lead – Erasmus+ Grants (Hybrid)

Company: British Council
Apply for the Customer Experience Lead – Erasmus+ Grants (Hybrid)
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Job Description:

The British Council is looking for an Erasmus+ Customer Experience Manager to deliver outstanding support across the Erasmus+ programme. Located in the UK (Hybrid), this role involves overseeing customer service operations, managing escalated cases, and collaborating with various teams to enhance service quality.

The ideal candidate will have significant experience in customer service, strong stakeholder management skills, and a degree or equivalent experience.

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Posted: May 31st, 2026