Salary & Hours
Grade 7, £32,597 – £36,363 per annum. 37 hours per week.
Role
Drive performance of the Building Repairs & Maintenance in‑house delivery team on both planned and responsive void or tenanted properties.
Responsible for undertaking repair, maintenance and refurbishment works predominantly on Wigan Council’s housing stock.
Attend emergency call‑outs on a rota basis outside normal working hours, including weekends and public holidays.
Provide exceptional customer service, dealing with a range of customers, and act as the council’s eyes and ears in the borough.
Help drive and improve operational performance, identifying and removing barriers to service improvement.
Accountable for work with a customer‑focused “get it right first time and on time” approach.
Qualifications & Experience
- City and Guilds Level 3 Electrical Installation or equivalent, with current Edition IEE Wiring Regulations, City and Guilds 2394/2395 or 2391.
- Experience working in a building or construction industry or related field, within social housing or corporate properties.
- Ability to work as part of a team and on own initiative, with a logical approach to solving problems.
- Excellent interpersonal, communication and customer care skills, to liaise effectively with operatives, managers and residents.
- Undertake ongoing training to comply with changes in regulations and new legislation.
- Utilise electronic work planning and notification systems, complete EICRs, EIC, Minor Work certification and portable appliance testing for domestic properties.
Right to Work
Applicants must be able to prove right to work in the UK.
Benefits
Flexible working patterns and a blended approach to working location (home, office or community) are accommodated where possible.
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