Lead Genesys Cloud Engineer – IVR & API Architect

PNC is seeking a Lead Software Engineer to specialize in Genesys Cloud for their contact center platform in Birmingham, England. The successful candidate will manage IVR design, API integrations, and platform administration. The role emphasizes problem-solving and collaboration with teams to deliver high-quality solutions.

Benefits include medical coverage, paid time off, and a 401(k) with company match.

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