Director, Office of Regulatory Relations

Role Summary for Posting

The Director, Office of Regulatory Relations is a senior role within the Office of Regulatory Relations, reporting to the International Head of Office of Regulatory Relations. The role leads strategic regulatory engagement across key supervisory authorities, coordinates high‑profile interactions and responses, and ensures strong governance across regulatory matters. The Director also supports senior management readiness for regulatory engagement and deputises for the Managing Director, as needed, in senior forums.

Key Responsibilities

• Lead the planning, coordination, and execution of regulatory engagement activities, including meetings, briefings, requests, inspections, and supervisory interactions.
• Serve as a central coordination point across Legal, Compliance, Risk, Government Affairs, Corporate Affairs, and business leadership for regulatory relationship matters.
• Oversee the preparation of high‑quality briefing materials, presentations, and written responses for regulatory interactions and senior management review.
• Track, monitor, and report on regulatory requests, commitments, action items, and remediation activities to support timely and effective delivery.
• Identify, analyze, and elevate key themes, risks, and emerging issues arising from regulatory interactions and supervisory feedback.
• Support governance forums and senior stakeholders through management reporting, status updates, and insight on regulatory developments and relationship priorities.
• Promote consistency, accuracy, and transparency in regulatory communications and engagement practices across the organization.
• Contribute to the ongoing enhancement of regulatory engagement frameworks, processes, and controls to improve oversight and execution discipline.
• Build and maintain effective working relationships with senior internal stakeholders to support alignment on regulatory priorities and responses.
• Provide leadership and guidance to team members and cross‑functional partners involved in regulatory coordination activities.

Qualifications / Experience

• Bachelor’s degree or equivalent professional experience required; advanced degree in Law, Finance, Public Policy, Business, or related field preferred.
• Significant experience in financial services, with strong exposure to regulatory relations, legal, compliance, risk, or supervisory engagement activities.
• Demonstrated experience managing complex regulatory interactions and coordinating cross‑functional responses in a highly regulated environment. UK regulatory experience essential, EMEA experience desirable.
• Strong understanding of financial services regulatory frameworks, supervisory expectations, and governance practices.
• Experience supporting senior executives and preparing materials for high‑profile internal and external engagements.
• Proven ability to manage multiple priorities, drive execution, and operate effectively across global or regional stakeholder groups.

Skills / Competencies

• Deep understanding of regulatory engagement, governance, and issue management practices.
• Excellent written and verbal communication skills, including the ability to distill complex issues into clear and concise messages.
• Strong stakeholder management and influencing capability across senior levels of the organization.
• Sound judgment, discretion, and professionalism in handling sensitive regulatory and reputational matters.
• Strong analytical and organizational skills, with attention to detail and follow‑through.
• Ability to identify risks, surface themes, and support effective escalation and decision‑making.
• Collaborative, proactive, and solutions‑oriented approach to cross‑functional partnership.
• High degree of accountability, resilience, and adaptability in a dynamic regulatory environment.

Leadership Expectations

• Demonstrate leadership presence and credibility in interactions with senior stakeholders and cross‑functional partners.
• Foster a culture of accountability, transparency, and disciplined execution in regulatory engagement activities.
• Encourage effective collaboration across Legal, Compliance, Risk, and business teams to support enterprise‑wide regulatory objectives.
• Provide clear direction, coaching, and support to team members and project participants.
• Exercise strong judgment in prioritization, escalation, and management of regulatory issues.
• Champion continuous improvement in processes, reporting, and governance to strengthen the firm’s regulatory relationship management capability.

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