Reactive Working Supervisor – £37,895 per annum
Closing Date: Thursday, 11th June 2026 @ 10 a.m.
We’re looking for a Reactive Working Supervisor to lead and support our in‑house reactive repairs teams. You’ll help us deliver safe, high‑quality, customer‑focused repairs across our homes. In this role you will supervise a team of skilled trade operatives, ensuring work is completed right‑first‑time, within target timescales, and in full compliance with health & safety and CDM regulations. You will balance hands‑on support with effective supervision, carry out quality inspections, monitor performance against KPIs, and play a key role in developing and motivating your team. If you’re organised, collaborative, and passionate about delivering excellent repair services, we’d love to hear from you.
What You’ll Do
As a Reactive Working Supervisor you will:
- Supervise the reactive repairs teams to deliver high quality, safe and compliant services across Taff’s properties.
- Ensure effective management of in‑house reactive works against departmental KPIs with a focus on building a culture of right‑first‑time.
- Ensure that all works are completed to required standards, within target timescales and in line with health & safety and CDM regulations.
- Act as a role model, promoting continuous improvement and collaborative working to enhance services for our customers.
- Work flexibly, with two days dedicated to supervision and three days supporting the team, subject to business needs.
What You’ll Bring to the Role
- City and Guilds/NVQ level 3 in a building trade.
- Experience in maintenance background with knowledge of building construction and planned maintenance.
- SMSTS/SSSTS or equivalent or working towards.
- Working knowledge of relevant legislation and regulations such as CDM and WHQS.
- Strong understanding of H&S requirements including conducting risk assessments and ensuring compliance.
- Ability to maintain accurate documentation and records.
- Effective customer service and stakeholder management skills.
- Ability to work under pressure, prioritise and programme work to meet targets and deadlines.
- An effective team player who can respond quickly to changing demands and conditions.
- Full UK driving licence.
Equal Opportunities
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds.
Please complete the Equal Opportunities form as part of your application – this information is essential for us to monitor and promote equality and diversity. Your responses will remain confidential and used only for reporting purposes.
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