Senior Escalations & Customer Solutions Manager

Pinnacle Group is seeking a Customer Solutions Manager, Escalations to oversee high-profile complaints within the Homes Team. The role involves monitoring escalations, responding to ministerial inquiries, and supporting military families with consistent service delivery.

This full-time position offers a hybrid working model of 3 days in the office in Speke, Liverpool, and includes a commitment to a supportive, diverse workplace along with comprehensive benefits.

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