Hybrid Customer Experience Team Leader – Lead & Coach

QVC, Inc. is seeking a motivated Team Leader for its Contact Centre in Knowsley. This hybrid role requires engagement and leadership to guide the team effectively. The successful candidate will be responsible for achieving key performance indicators and fostering a positive work environment.

Applicants should have significant Contact Centre leadership experience, strong communication skills, and be proficient with Microsoft Office applications. This position offers competitive compensation and various employee benefits.

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