Quality Assurance Assistant

Quality Assurance Assistant

Location: Boston

Salary: £28,000 – £33,000

Shift: Monday – Friday (8am – 5pm, 1 hour lunch)

The Quality Assurance Assistant will act as a key support function between the QA team, Technical team, Production and Customer-facing departments within a fast‑paced food manufacturing environment. This role spends roughly 40% of the time in the factory and 60% office based, supporting customer complaints, quality investigations, reporting, audits, technical administration and retailer compliance activities.

Non‑Negotiable Requirements

• Strong administrative and organisational skills
• Good IT skills and confidence using systems/data
• Strong communication skills across different departments
• Able to analyse information, trends and quality‑related data
• Comfortable working between factory and office environments
• Immediately available or short notice preferred

Essential Requirements

• Experience within food manufacturing, QA, technical, compliance, planning, customer service or administration environments
• Ability to investigate and respond to customer complaints and quality issues
• Strong attention to detail and record keeping ability
• Comfortable collecting, processing and reporting KPI/data information
• Able to liaise with Production, Technical and Customer‑facing teams
• Confident supporting audits, paperwork and compliance activities
• Methodical and organised approach to work

Benefits

• Office‑based role with occasional flexibility to work from home
• Full training and development provided
• Exposure to QA, Technical and Food Manufacturing processes
• Stable and supportive team environment
• Long‑term development opportunities within the business
• Bonus scheme and company benefits package

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