Company: AWD online
Location: Horley
Job Description:JOB OVERVIEW
We have a fantastic new job opportunity for a CCTV Operator / Controller / Control Room Security Officerwho has a high attention to detail, the ability to handle various issues in a calm, professional and proactive manner
Working as a CCTV Operator / Controller / Control Room Security Officer you’ll be crucial in maintaining safety by monitoring CCTV and alarm systems, recording incidents, and managing access control.
This vital role involves operating control room systems, handling calls, and notifying relevant personnel of incidents.
As a CCTV Operator / Controller / Control Room Security Officer you’ll also be responsible for validating and logging staff/contractor entries to gas sites, responding to emails, and conducting camera/perimeter checks.
If you have excellent observational skills, a strong sense of responsibility, and are committed to high standards of service and compliance, we want to hear from you.
DUTIES
Your duties as a CCTV Operator / Controller / Control Room Security Officer include:
Monitor CCTV cameras and alarmsKeep and maintain suitable and sufficient records of all incidentsMaintain the security of the CCTV Control and equipment rooms at all timesOperate and monitor the control room systemsTake calls and inform/act accordinglyNotify the police and other authorised persons/organisations of incidentsMaintain and store correctly records, relevant to the execution of the systemLog and report faults and incidentsMonitor access control and validation, intercom systemsEnsure professional quality of service delivery and compliance with legislative requirements.Answer service calls from staff, contractors etcRecord staff or contractors entering gas sites, validate and record on ARC logbookEnsure that staff or contractors have site access for that appropriate siteCheck and respond to emailsAcknowledge any alarms received and take appropriate actionRecord any new faults found on the system and email appropriate service providerCamera and Perimeter checks on sitesArm and disarm gas sites once camera and perimeter checks have been completeCANDIDATE REQUIREMENTS
Must hold a Valid SIA Licencemust a Full Driving License and your Own Vehicle as the site is in a remote location with no access to public transportFlexible and adaptable to work rotating shift patternsCustomer service and control room experienceExcellent communication skillsExcellent verbal and written EnglishIT and computer literateGood customer service skills…
Posted: April 3rd, 2026
