Customer Success Lead — AI SaaS, Build & Grow

Company: Alderson James
Apply for the Customer Success Lead — AI SaaS, Build & Grow
Location: London
Job Description:

An innovative AI firm in Greater London is seeking a dedicated Customer Success professional to manage the full customer lifecycle from onboarding to retention.

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

The ideal candidate has experience in SaaS, a strong track record in account growth, and is comfortable in a fast-paced environment. xwzovoh

This role offers competitive compensation, equity, and the chance to build the Customer Success function from the ground up in a high-growth setting.…

Posted: April 2nd, 2026