Digital CM Architect

Company: Falcon Smart IT (FalconSmartIT)
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Location: London
Job Description:

Digital CM Architect

Join to apply for the Digital CM Architect role at Falcon Smart IT (FalconSmartIT)

Lead design and development of Copilot Studio agents and Power Platform solutions (Canvas/Model‑driven apps, Power Automate, Dataverse). Build custom connectors, actions, and REST API integrations; implement RAG and configure Semantic Index for context enrichment. Develop AI Builder models and own model lifecycle (data prep, labeling, training, evaluation, retraining). Apply ALM/DevOps for Power Platform deployments (environments, pipelines, packaging, versioning). Design conversational flows, prompts and UX (adaptive cards); optimize agent performance and user adoption. Ensure security, compliance, and Responsible AI governance across solutions; produce architecture docs and runbooks. Collaborate with stakeholders, mentor engineers, and drive POCs to production.

Must‑have

  • Hands‑on experience with Microsoft Copilot Studio and creating production agents
  • Deep Power Platform expertise: Power Apps, Power Automate, Dataverse and custom connectors
  • Proven integration experience via REST APIs, Azure Functions or Logic Apps
  • Experience with AI Builder, LLM concepts, prompt engineering, and agentic AI patterns
  • Familiarity with Azure AI services (Azure OpenAI / Azure AI) and cloud design patterns
  • ALM/DevOps experience for Power Platform solutions
  • Experience in use of MCP servers with agents
  • Strong understanding of advanced AI concepts such as multi‑agent workflows, reasoning and decision engines, and autonomous agent design
  • Strong communication skills and ability to work directly with business users

Employment Details

  • Seniority level – Mid‑Senior level
  • Employment type – Full‑time
  • Job function – Design, Art/Creative, and Information Technology
  • Industry – IT Services and IT Consulting

Regards, Rachana

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Posted: May 31st, 2026