Are you looking for a career move that will put you at the heart of a global financial institution undergoing significant evolution and transformation? Then bring your expertise in (mention relevant skills like analysis, problem-solving, operational excellence, quantitative skills, technical acumen) to Citi’s Markets Operations team. By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our Markets Operations group is at the core of all activity at Citi, with a significant impact across the lifecycle of a trade and plays a key role in the overall client experience and strategic direction.
Overview
The role is within the Asset Servicing group which is a high‑risk function and part of the Markets Operations division. Asset Servicing is represented globally across the NAM, EMEA and APAC regions. It is one of the highest risk areas within operations. The unit provides client‑oriented support to both the front and middle offices and utilises all processes of the other areas of operations. The department supports Prime Brokerage, Stock lending, Firm trading desks, Repo and swaps for both Equity and Fixed Income. The Asset Servicing Senior Analyst is a seasoned professional role. It applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub‑function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach or taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits.
Responsibilities
- Voluntary Corporate Actions Processing: Lead the end‑to‑end lifecycle management of voluntary corporate actions, including tender offers, rights issues, conversions, share buybacks, exchange offers, and consent solicitations. This involves interpreting complex event details from custodians, Crest, Euroclear and issuer communications.
- Shareholder Election Management: Meticulously process and manage client elections and instructions for voluntary corporate actions, ensuring accuracy, completeness, and adherence to strict market deadlines. Proactively follow up on pending instructions.
- Risk Analysis and Mitigation: Conduct comprehensive risk analysis specific to voluntary corporate actions, identifying nuanced and positional risks. Calculate potential market exposure (including discount, liquidity and volatility impacts) and escalate risk events appropriately and promptly. Implement and maintain robust operational controls to minimise financial loss and reputational damage.
- Reconciliation and Exception Resolution: Perform daily reconciliations of voluntary corporate action positions and entitlements. Investigate and resolve variances and mismatches with custodians, internal accounts and other broker‑dealers.
- Communication and Stakeholder Interaction: Coordinate the efficient flow of information between a diverse range of internal and external stakeholders, including front office, middle office, settlements, tax, custodian banks and client‑facing teams.
- Articulate complex corporate actions to stakeholders and represent the business effectively.
- Operational Excellence and Process Improvement: Drive continuous process enhancements, identify efficiency savings and conduct root cause analysis on recurring exceptions related to voluntary corporate actions.
- Propose and implement sustainable solutions, leveraging automation technologies where appropriate.
- Project Participation: Actively participate in or lead projects aimed at improving efficiency, reducing risk and enhancing operational processes specifically within the voluntary corporate actions domain, including system testing and migrations.
Requirements
- Relevant corporate actions experience
- Experience in voluntary corporate actions in a broker‑dealer environment is ideal
- Able to perform multiple tasks and work towards multiple deadlines.
- Able communicator who is articulate and concise and can demonstrate strong written and verbal communication skills.
- Comfortable working in a team environment and using own initiative in recommending improvements to existing processes.
- Able to drive own performance and willing to learn.
- Can manage time effectively.
- Proficient in MS Office (Excel and Word)
- Ability to partner with other teams to provide innovative solutions.
- Strong risk management and control mind‑set; understanding of the critical risks and necessary controls related to corporate action processing.
- Ability to establish and build trust with professionals throughout the business with a clear client orientation.
- Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
Benefits
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a host of additional benefits.
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
- Discretional annual performance‑related bonus.
- Private medical insurance packages to suit your personal circumstances.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
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