Senior Manager – Partnering & Insights, Europe

Purpose of the role

Senior role within the Financial Performance, Europe team responsible for driving a cost conscious, commercially minded culture and ensuring that the ‘story’ of the Europe expense base, earnings profile and business plans are clearly and accurately articulated and fully aligned to the Europe Strategy and business priorities.

What you’ll do

Insight, reporting, quarter end and plan tracking

• Provide high quality expense and earnings insights and reporting throughout the year to the Europe CFO and Financial Performance Director, Europe, explaining cost drivers, earnings drivers, risks, trends and variances versus prior quarter, prior year, and business plan.
• At quarter end, own the aggregated Europe level earnings and expense narrative and provide integrated analysis and commentary versus budget, prior quarter and prior year. In doing so, articulate the impact on key business metrics, such as Base Earnings, Expense Efficiency Ratio, Return on Equity, etc.
• Translate financial results and forecast updates into clear insight on business plan achievability, highlighting gaps to plan and proposing corrective actions.

Processes, systems, MI and planning frameworks

• In conjunction with the Senior Manager – Reporting & Planning, develop and maintain Europe-level planning frameworks, templates and guidance that link strategy, business plans, expenses and earnings outcomes.
• Work with the Senior Manager – Reporting & Planning to ensure the consistent understanding and operation (in Europe’s markets) of robust budgeting, forecasting, business planning and MI processes, systems and controls for expenses and earnings as part of the business control cycle.
• Oversee the production and presentation of standard MI on the aggregated Europe-level expense base (run and change), earnings drivers and business plan metrics, ensuring data is accurate, insightful and timely.
• Lead the production of Finance owned slides and information for key governance and reporting forums (e.g. ELT, CLG Board), clearly articulating expense, earnings and business plan implications.

Expense, earnings and business plan management

• Oversees the preparation of the annual operating expense budget for CLG (the Europe level legal entity), ensuring it coherently supports the multi‑year business plan and earnings targets.
• Reviews and challenges the preparation and consolidation of market level plans into a coherent Europe level business plan, ensuring expense and earnings assumptions are realistic, consistent and aligned to strategy.
• Oversee in‑year tracking and review / challenge of actual expenses (run and change) and earnings against budget and business plan, including variance analysis and forward‑looking opex, expense and earnings forecasts.
• Ensure the construct, maintenance and use of balance sheet provisions to fund strategic initiatives are appropriate, controlled and aligned with business policy, strategy, earnings objectives and business plan commitments.

Business cases, efficiency and plan alignment

• Oversee an accountant in their review and challenge of Europe level business cases and funding requests to ensure alignment with the business segment’s strategy, financial plans, business plan commitments, expense targets and earnings ambitions.
• Where proportionate, work with Executive and Operational Sponsors and steering groups to validate and, where necessary, challenge budget, forecast, benefit realisation and earnings impact assumptions so that expense, benefit and business plan targets are met.
• Lead ad hoc reviews and projects to identify cost savings, efficiency opportunities and options to improve the commercial performance of the expense base, earnings and delivery of the business plan.

Stakeholder management and collaboration

• Build and maintain strong relationships with Europe leaders, i.e. Change, CFO, Financial Performance Director, Senior Manager / Operations & Reporting, Risk, and market (UK, Ireland, and Germany) leadership and FP&A teams, ensuring a joined up view of expenses, earnings and business plans.
• Work with these stakeholders to set, challenge and validate expense, earnings and business plan targets, management actions and allocations, ensuring in‑year and multi‑year budgets and forecasts remain aligned to the Business Plan, strategic priorities and external guidance.
• Collaborate with actuarial and finance stakeholders to input into periodic cost allocation methodology reviews which, in turn, influence liabilities, earnings and business plan assumptions.

Data, governance, risk and reporting obligations

• Collaborating with the Senior Manager, Reporting & Planning, oversee the development and maintenance of the Europe datastore and support the deployment of technologies (e.g. AI) to enhance the insights and analytics suite.
• Produce and submit sufficient and relevant expense, earnings and business plan commentary to support statutory, market and management reporting at a Europe level, ensuring users understand the meaning and context of the information.
• Ensure familiarity with and adherence to risk management programmes and processes, and compliance with company policies, regulatory, professional and legal requirements across expense, earnings and planning activities.

Leadership and people management

• Lead and develop a small but high‑performing team of accountants and financial analysts to support a cost and earnings focus, and commercial mindset across the Europe business and its markets.
• Provide constructive feedback, coaching and development opportunities to team members and stakeholders (as part of the Europe ‘FP&A community’), building capability in business planning, expense and earnings analysis, and strategic insight.

What you’ll bring to the role

Technical Expertise

• Qualified Accountant with extensive and wide‑ranging experience of European financial services (ideally in the insurance industry).
• Demonstrable track record of operating in a Finance oversight role in a financial services organisation.
• Strategic understanding in a European financial services context (ideally in the insurance industry).
• Experience in or of working with investor relations would be advantageous.
• Excellent quantitative business analytical skills.
• Strong financial and risk management skills.

Communication

• Excellent communication skills – able to address technical and non‑technical audiences in formal and informal settings.

Relationship Building

• Experience of building and leveraging internal / company and external network.
• Strong ability to collaborate with experts and interested parties from across the business to influence, obtain input and buy‑in.
• Excellent stakeholder management skills at all levels up to and including C‑Suite.

Taking Initiative

• Proactively identifies and manages risks.

Developing Self and Others

• Strong leadership and team development skills.
• Ability to provide constructive feedback and share opinions to line manager, team members, and other colleagues in a timely and constructive manner.

Qualifications (For the job and not the person)

• FCA / ACA / CIMA or equivalent.

Benefits

Competitive salary and comprehensive reward package including a generous pension and bonus scheme, income protection, private medical insurance and life assurance. Additional benefits and support services as well as regular personal and professional development are also provided.

Diversity and inclusion

Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue to make it a significant focus.

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