Technical Support Administrator (Non I.T)

Technical Support Administrator (Non I.T)

• Part‑time
• State/Province: London, City of
• Business Group: DCS
• Legal Entity: AECOM Limited
• Business Line: B&P – Buildings & Places
• Work Location Model: Hybrid
• Operating Group: International
• Primary Location: UK – London – Aldgate Tower

Responsibilities

• Provide administrative, technical and editorial support to the specifications team for efficient production and quality control of specifications and master documents.
• Assist with printing, compiling and issuing project specifications, following internal document control procedures and ensuring correct revisions, naming conventions and document layout elements.
• Support technical and administrative tasks, including setting up bids/projects, managing team and project folders and data, creating fee proposals, and updating project finance documentation.
• Help address client comments, update the Technical Reference Sheet (T‑Sheet) (specification index) and manage documents.
• Work alongside the full‑time Proofreader to ensure specifications are proofread for grammar, spelling, punctuation, and formatting consistency, clear technical inaccuracies, and that regulations and standards are current and applicable to the project region.
• Maintain and update master data sets, reviewing regulations, standards and manufacturer/product information with Technical Leads.
• Review and update Quality Management procedures, including the Best Practice Guide, in response to feedback from the team and project lessons learned meetings.

Qualifications

• Excellent written and verbal communication skills (English).
• Strong knowledge of British and American English grammar, spelling and punctuation.
• Proficient with PDF X‑Change Editor, Microsoft Word, Excel, Outlook, PowerPoint, Teams, and able to pick up industry‑specific specification software.
• Familiar with and open to using AI tools for efficiency.
• Highly organised, detail‑oriented, and able to manage multiple tasks accurately.
• Professional, calm and reliable when supporting deadlines and high‑volume outputs.
• Punctual and methodical with a “right first time” approach.
• Flexible and willing to adapt to new systems and processes.
• Able to express ideas clearly, follow procedures precisely, and proactively respond to tasks.
• Strong relationship‑building skills at all levels.
• Degree qualified; background in document control, technical administration, editorial, or QA/QC is desirable.
• All newly hired employees are required to attend an in‑person Day 1 onboarding at an AECOM office location as a condition of employment.

Benefits

We provide a wide array of compensation, benefits and well‑being programmes to meet the diverse needs of employees and their families.

Equal Opportunity

All your information will be kept confidential according to EEO guidelines.

We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long‑term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address: ReasonableAccommodationsUKI@aecom.com if you would like to apply through the Disability Confident Interview Scheme.

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