At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally‑diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high‑performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
Senior Account Manager – Business Aviation
About the Role
Join a global leader in aviation services and take ownership of strategic, high‑value client relationships across Europe, driving growth and shaping how complex business aviation missions are delivered worldwide. World Fuel is seeking a commercially driven Senior Account Manager to lead the expansion of our Business Aviation Trip Support offering across the region. In this role, you will manage a portfolio of key accounts, develop new business opportunities, and play a central role in driving revenue growth in a highly visible and strategic market. You will act as a trusted partner to your clients and an influential contributor internally, ensuring seamless delivery of services while helping shape our commercial approach across Europe.
What You’ll Do
- Drive Growth & Win Business
- Own and execute the regional sales strategy aligned with global objectives
- Deliver consistent revenue growth while exceeding annual sales targets
- Identify and capture new business opportunities across Europe
- Stay ahead of market trends and translate insights into strategic action
- Monitor competitors and adapt sales approach to stay ahead
- Build Powerful Client Partnerships
- Develop and grow relationships with key aviation stakeholders (operators, charter firms, flight departments)
- Design tailored account plans that deliver long‑term value
- Act as a trusted advisor, ensuring exceptional client satisfaction and retention
- Represent the company at industry events, conferences, and client engagements
- Collaborate for Excellence: partner closely with TSS operations teams to ensure flawless service delivery
- Provide real‑time market feedback to enhance products and services
- Support pricing strategy and drive margin optimization
- Drive Cross‑Functional Collaboration: partner closely with operations teams to ensure seamless trip execution
- Collaborate with: Fuel sales, Aviation services, Product and commercial teams
- Provide market and customer insights to support service development and innovation
- Optimize Commercial Performance: support pricing strategy, margin optimization, and deal structuring
- Maintain accurate pipeline management and forecasting
- Track activity and performance using Salesforce (or similar CRM)
- Contribute to performance analysis and continuous improvement
What We’re Looking For
- Experience: 3+ years of proven experience in business aviation, trip support, or aviation services sales
- Strong track record of driving revenue growth and managing key or strategic accounts
- Deep understanding of trip support services (permits, handling, fuel, flight planning, concierge) and European aviation market dynamics
- Established network across operators, brokers, aviation stakeholders
- Strong commercial acumen and results‑driven mindset
- Excellent relationship management and stakeholder engagement skills
- Ability to operate at both strategic and execution levels
- Strong negotiation, influencing, and communication skills
- Comfortable working across multiple cultures and markets
- Nice to Have: Experience managing complex, multi‑country accounts
- Nice to Have: Exposure to pricing strategy or commercial optimization
- Nice to Have: Experience using Salesforce or similar CRM systems
- Travel: Regular travel across Europe (~15–25%) for client meetings, events, and industry engagement
Benefits
- Work with a market‑leading aviation services provider
- Own and grow strategic, high‑value customer relationships
- Partner with a global network of operations and commercial teams
- Influence regional growth strategy and customer solutions
- Be part of a high‑impact commercial team with strong growth ambition
Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.
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