Member Systems & Incident Management Lead

AXA Health is seeking a Systems and Configuration Manager in Bristol to ensure the seamless operation of membership services. The role involves managing system incidents and maintaining operational integrity, with responsibilities that include overseeing updates to communication channels and enhancing member engagement.

The ideal candidate has strong knowledge of contact centre operations and experience with system management, ensuring that services remain reliable and secure. This position supports a hybrid work model, balancing time between home and the office.

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