The position is primarily responsible for providing end‑to‑end support, planning and implementation of fibre connectivity solutions for Zayo Infrastructure projects within the UK and mainland Europe.
Roles & Responsibilities
- Assist in the delivery of all optical network infrastructure projects from survey/tender stage to acceptance.
- Manage daily supervision of construction and fibre engineering vendors to expedite construction, cabling, fibre splicing & testing to deliver multiple OSP projects.
- Design and review fibre optic network designs as per each project requirement.
- Produce detailed project costing & Bill of Materials.
- Produce and issue high‑level design and installation documents.
- Receive and review network as‑built information including fibre analysis.
- Assist Sales Engineers to generate route drawings and costs for prospective opportunities.
- Interact with Project Managers on customer network quality issues requiring resolution prior to acceptance.
- Standardise and maintain network information within Salesforce for customer networks and Zayo infrastructure projects, maintaining accuracy.
- Manage relationships with Local Authorities, 3rd parties and ROW contacts; work with rights group to prepare work permitting and building access agreements.
- Perform Health & Safety and Quality Assurance checks to ensure compliance.
- Provide specialised telecommunications technical expertise to support telecom civils construction methods and optical cable installation both externally and within datacentre environments.
- Provide direct interface with customers, subcontractors, local authorities and Zayo personnel.
- Support customer meetings and travel to client and/or construction sites.
- Oversee procurement of equipment and materials related to projects.
- Execute bid‑process support inclusive of fibre networks, infrastructure, backbone design and budgetary requirements.
- Verify and update project documentation to manage delivery, risk, budgets and communication.
- Provide on‑call support to respond to and troubleshoot network outages and emergency restoration activities.
- Track project progress and budget in Salesforce and other manual trackers.
- Update budget requests, purchase orders, project close‑out and internal service orders in Salesforce.
Qualifications & Experience
- Minimum 3 years’ experience within the telecommunications industry working with outside plant, fibre optics, telecommunication networks, optical transport equipment and project management.
- Familiarity with all types of outside plant construction and experience managing large capital projects.
- Knowledge of OSP management: quotations, construction, RAMS and delivery.
- Ability to read construction documents and optical test specifications/results.
- Proficiency in Fast Reporter is a distinct advantage.
- Good knowledge of e‑mail, MS Excel, Word, Google Docs, Visio, Google Earth, AutoCAD and Smallworld GIS.
- Experience with Salesforce.com is a distinct advantage.
- Ability to manage multiple aggressive RFP and design construction schedules and responses.
- Valid driver’s licence and willingness to travel to projects, including overnight travel where required.
- Full ability and willingness to support on‑call/out‑of‑hours duties.
Benefits
- Competitive compensation including an annual incentive plan.
- Hybrid working options.
- Excellent benefits: health, disability and life insurance.
- Pension with higher employer contributions up to 8%.
- Retail and fitness membership discounts.
- Generous paid time off policy: 25 days paid time off, one floating day and two volunteer days off per annum.
- Employee assistance programmes including mental health, wellbeing and medical support.
Equal Employment Opportunity Statement
Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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