Contract Support Officer – London – England, EC2A
Are you an experienced Corporate Security Officer with a strong background in managing high-profile single-manned sites? Do you take pride in delivering exceptional customer service while maintaining the highest standards of professionalism and security?
If you are confident working independently, thrive under pressure, and possess excellent communication and decision-making skills, we would like to hear from you.
We are currently seeking professional and experienced Corporate Security Officers to support prestigious client locations across London. This role is ideal for individuals with a proven background in front-of-house corporate security who can confidently manage sites autonomously while maintaining a polished and client-focused presence.
Role: Corporate Contract Support Security Officer
Location: London
Pay Rate: 14.80 per hour
Shift Pattern: Days, Nights & Weekends (12-hour shifts) Minimum 12 hours per week
Licence Required: Valid SIA Licence
About the Role
As a Corporate Contract Support Security Officer, you will act as the first point of contact for staff, clients, contractors, and visitors, ensuring a safe, secure, and professional environment at all times.
Being fully flexible with shifts and working within a single-manned environment requires confidence, initiative, and the ability to remain calm and professional when responding to incidents or emergencies. The successful candidate will demonstrate excellent situational awareness, strong administrative capability, and the ability to manage multiple responsibilities independently.
Key responsibilities include front-of-house reception duties, access control, incident management, emergency response, and maintaining high standards of presentation throughout the site.
Key Responsibilities
- Manage front-of-house security and reception duties professionally
- Carry out access control, visitor management, and ID checks
- Act as the main point of contact for all staff, visitors, and contractors
- Respond effectively to incidents, emergencies, and security concerns
- Maintain accurate incident reports and daily records
- Deliver exceptional customer service in a corporate environment
- Monitor CCTV, alarms, and security systems where required
- Ensure all health & safety procedures are followed
- Maintain a clean, professional, and welcoming environment
- Escalate issues appropriately to management or emergency services when necessary
- Work independently and use sound judgement in challenging situations
Essential Requirements
- Valid SIA Door Supervisor or Security Guarding Licence
- Minimum 2 years experience within Corporate Security
- Previous experience working on single-manned sites
- Excellent communication and customer service skills
- Strong report-writing and IT skills
- Professional appearance and confident demeanour
- Ability to remain calm under pressure and handle conflict professionally
- Excellent organisational and multitasking abilities
- Strong awareness of health & safety and emergency procedures
- Full 5-year checkable employment history
- Experience using CCTV, access control, and emergency systems
Benefits
- Financial support towards SIA licence renewal
- Cycle to Work salary sacrifice scheme
- Company pension scheme
- Life Assurance benefits
- Employee referral programme
- Ongoing training, development, and progression opportunities
Additional Employee Benefits
- Discounted gym memberships
- Retail and travel discounts
- Restaurant and supermarket vouchers
- Cinema ticket discounts
- 24/7 Employee Assistance Programme
Who We Are:Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our visionWe look after our people; our people look after our clients. We aim to retain and attract the very best of both.
Why Work For Us?Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
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