Medical Devices Customer Care Specialist – Mon-Fri 9-5

Albion Health is seeking a Customer Service Advisor for a medical device company in Ilkeston, Derbyshire. You will support customers by resolving issues efficiently with professionalism and in a timely manner.

Your role will include managing inbound and outbound calls, responding to enquiries via telephone, email and live chat, providing advice, processing orders and maintaining accurate customer records. You will liaise with technical departments to resolve queries and contribute to delivering

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