Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)
Responsibilities
- Risk Identification & Assessment: Partner with business teams to identify and assess operational and compliance risks, facilitate risk and control self‑assessments (RCSAs), and spot enterprise‑wide themes.
- Control Design & Effectiveness: Support the design, implementation and monitoring of effective controls, challenge their effectiveness and recommend improvements.
- Incident & Issue Management: Guide teams in escalating and investigating risk incidents, near misses and compliance breaches, coordinating root‑cause analysis and remedial actions.
- Reporting & Metrics: Assist in producing accurate risk reports and KRIs, providing insights and highlighting emerging risks to senior management.
- Policy & Regulatory Compliance: Promote adherence to regulatory requirements and internal policies, embed compliance into daily operations, support audits and monitor regulatory changes (FCA, PRA, AML, GDPR) to ensure timely implementation.
- Culture & Training: Drive a strong risk culture through training and awareness sessions, acting as a trusted advisor on operational risk and compliance.
- Change & Project Risk: Assess risks for business changes, system implementations and new initiatives.
- Collaboration: Build strong relationships across second line risk, compliance, legal and resilience teams, acting as a liaison to ensure alignment and effective risk mitigation.
Qualifications
- Strong knowledge of regulatory requirements (e.g. Operational Resilience, Business Continuity, Outsourcing & Third‑Party Risk, Cybersecurity, Data Management, FCA/PRA rulebooks) and the ability to translate complex regulations into practical, effective operational controls.
- Proven experience in risk management, compliance or governance roles, with confidence in decision‑making and influencing senior leaders.
- Excellent communication and stakeholder skills, able to simplify complex information, present actionable insights and coach teams to build risk and compliance capability.
- Analytical and detail‑oriented mindset, able to identify strategic themes while keeping sight of the bigger picture.
- Proactive, pragmatic and collaborative approach, able to drive delivery, embed a strong risk culture and work effectively across functions.
Benefits
- A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave.
- Commitment to your ongoing personal and professional development; we help you grow your potential and support future career aspirations.
- Work week of 35 hours to promote work/life balance for all full‑time roles.
- A friendly and inclusive culture where teams genuinely strive to do the right thing for colleagues and customers.
- A strong sustainability agenda – continually finding ways to reduce our carbon footprint.
- Opportunities to give back to the communities we serve as part of the Samuel Fox Foundation, including paid volunteer days.
- Support resources for mental health and wellbeing, including trained first aiders.
EEO Statement
We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is essential for our success and reflects the communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with customers.
We actively work to eliminate barriers and biases that may hinder equal opportunities within our organisation, ensuring that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. This is an ongoing journey towards creating an inclusive culture that encourages collaboration, creativity and a sense of belonging for every member of our community.
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