Consultant, Employee Relations

Consultant, Employee Relations – TransUnion

TransUnion is a major credit reference agency offering specialist services in fraud, identity and risk management, automated decisioning and demographics across sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. We are seeking a Consultant, Employee Relations to join our growing team.

Responsibilities

• Lead complex and high‑risk employee relations cases from start to finish.
• Act as the escalation point for ER matters across the business and support the escalation of complex HR Advisor queries/quality checks.
• Set and maintain high standards for ER processes and decision making.
• Coach and support managers to build confidence in handling people matters.
• Deliver training and guidance on employment law and best practice.
• Work closely with the Director, HR and HRBPs on risk, strategy and complex cases.
• Manage relationships with external legal partners and support tribunal cases where required.
• Use data and insight to identify trends, risks and areas for improvement, updating the case management tool as needed and proactively identifying root causes.
• Develop and review policies and procedures in line with legislative updates.
• Be the Sponsorship License holder as part of our work permit obligations.
• Develop and own an ER risk management framework.
• Support the integration of newly acquired brands.

Qualifications

• Experienced in employee relations within a large organisation.
• Strong knowledge of UK employment law and best practice (European knowledge is a bonus).
• Confident managing complex, sensitive and high‑risk cases.
• Trusted advisor who builds strong relationships across the business.
• Calm, balanced and able to make sound, commercially aware decisions.
• Passionate about creating fair, consistent and values‑led workplaces.
• Experienced coaching managers and developing capability.
• Confident stakeholder management skills, including senior leadership exposure.
• Strong organisational and time‑management skills to keep across the details of multiple ER cases simultaneously.
• Experience of analysing data, presenting findings and using this to inform business decisions.

Impact

Support the integration of newly acquired brands and contribute to the development of an ER risk management framework and updated policies.

Benefits

• 26 days’ annual leave + bank holidays (increasing with service).
• Global paid wellness days off + a bonus day off to celebrate your birthday.
• A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan.
• Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools.
• Access to our diversity forums and communities so you can get involved in causes close to your heart.

This is a hybrid position with a minimum of two days per week at a designated TU office.

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