Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology, empowering businesses to unlock productivity and sustainability through AI-driven insights.
The Team
The position of Value Engagement Manager is a Trusted Advisor helping customers achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform. This role has responsibility for the end-to-end value journey of our customers – landing, expanding, adopting and renewing.
The Role
As a Value Engagement Manager, you will work in partnership with the Celonis Sales Team and have full responsibility for the end-to-end value journey of our customers. You will blend deep process and industry expertise with consulting, analytical skills and a proven ability to drive measurable business impact across various processes and industries.
Work You’ll Do
Identify & Frame Value
- Discover and translate customers’ strategic priorities into high-impact Celonis use cases.
- Build demos and business cases, leveraging industry benchmarks and best practices to win new customers.
- Undertake value assessments or proof-of-value projects and communicate the value opportunity and strategic roadmap to C‑Level executives.
Realize Value
- Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement.
- Derive improvement measures in core business functions and initiate improvement actions and enterprise‑wide change initiatives.
- Present results and realized value to senior management and C‑level executives.
Scale Value
- Manage the entire customer value journey—including landing, expanding, adoption and renewal.
- Build a strategic expansion roadmap, embedding Celonis as a strategic business transformation platform to drive adoption and expansion.
- Provide feedback to product teams to enhance the Celonis platform and apps based on new use cases.
Qualifications
- Experience in an analytical role focused on demonstrating or securing value through business data analysis, process improvement and software deployment, ideally in a customer‑facing consulting role.
- Recognized experience in identifying use cases for process improvement, deploying improvement measures, and training users/process owners to realize value.
- Strong understanding of Finance and/or Supply Chain domains and strategic transformation initiatives such as Shared Services or System Transformation.
- Technical knowledge of business software/SaaS applications, RPA, BI tools, dashboards, apps, action flows; familiarity with Python, SQL, and AI concepts; experience collaborating with IT teams.
- Project management experience: planning, managing scopes, expectations, timelines, and coordinating with partners.
- Executive stakeholder management: preparation and communication of value roadmaps and results to senior stakeholders, excellent presentation skills in English.
- Industry expertise in areas such as CPG, FMCG, Manufacturing, or Retail, with the ability to develop deep industry insights.
- Degree in Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable program.
Benefits
- Work with the global leader in Process Mining and shape the future of AI‑driven business operations.
- Ownership from Day 1: Restricted Stock Units (RSUs) and merit‑based refresh grants.
- Inclusive parental leave policy: 24 weeks of fully paid leave for primary carers, 12 weeks for supporting carers.
- Unlimited PTO in applicable regions and generous PTO worldwide with a flexible hybrid work model.
- Continuous growth through a 70‑20‑10 learning framework, mentorship, and a dedicated learning platform.
- Health and well‑being support: subsidized Wellhub memberships, mental health counseling, and dedicated “Wellness Weeks.”
- Sustainability focus: paid time off for community and environmental volunteer opportunities.
- Global inclusion initiatives fostering belonging and diverse perspectives.
- Mission‑driven culture with core values: Live for Customer Value, The Best Team Wins, We Own It, Earth Is Our Future.
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