Pub General Manager: Lead Food, Beer & Team

Company: Craft Locals – Rose & Crown
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Job Description:

£45,000 + up to 7% EBIT bonus + Loyalty Pot + Ownership Pathway + share of card tipsFood-Led Pub | Cask Ale | People-First Leadership

We’re looking for an exceptionalGeneralManagerto lead one of our food-led country pubs — someone who believes that great hospitality starts with great people, well-cooked food, and beautifully kept cask ale.

The newest addition to Craft Locals currently undergoing extensive renovations ready to open March 2026. Located in the outskirts of Rickmansworth, just a short walk from the Aquadrome and Bishop’s Wood Country Park, The Rose & Crown is a welcoming, country pub with deep local roots and a bright new chapter ahead. Perfectly placed for locals, walkers and visitors alike, it’s a pub designed for relaxed pints, great food and good company.

Inside, you’ll find a proper pub atmosphere, with a carefully curated range of real ales and thoughtfully chosen wines, supported by fresh, seasonal food and excellent, friendly service. The Rose & Crown is a place where traditional pub values meet modern standards of hospitality.

Our kitchen delivers fresh, seasonal menus built around classic pub favourites, using quality ingredients and contemporary touches. On Sundays, we’re all about exceptional roasts, with perfectly cooked meats, crisp unlimited roast potatoes, seasonal veg and rich gravies worth coming back for.

With outdoor seating for warmer days, a strong sense of community and a passion for great hospitality, The Rose & Crown is a pub where locals return time and again — a place to eat well, drink better and feel at home.

This is a role for a calm, confident leader who enjoys running a busy pub without sacrificing standards. You’ll take pride in thoughtful service, attention to detail, and creating an environment where guests feel genuinely looked after and teams feel supported, developed, and proud of what they do.

You’ll work closely with your Head Chef to deliver a seasonal, well-executed food offer, alongside a cask ale range that’s treated with the care and respect it deserves. Events, menus, and supplier relationships are shaped collaboratively — with strong head office support to help you deliver them properly, not just launch them quickly.

About you

You’re an experiencedGeneralManagerwho:

    Leads from the floor with warmth, clarity, and consistency

    Enjoys developing people and building knowledgeable, engaged teams

    Understands the importance of food quality, beer standards, and pacing

    Takes ownership of standards while valuing structure and support

    Cares as much about culture as you do about commercial performance

    You build great pubs that people want to return to.

What the role involves

    Leading and developing a strong front-of-house team

    Working in close partnership with the Head Chef

    Delivering consistently high standards across food, drink, and service

    Creating memorable guest experiences and well-run events

    Developing your team through training, coaching, and clear leadership

    Running the business with commercial confidence, while maintaining full compliance and best practice

What’s in it for you

    A supportive, hands-on head office team that helps you succeed

    Clear structure, realistic expectations, and room to do things properly

    Company incentives and perks

    50% off food and 20% off drinks across all venues

    28 days holiday

    Training and communication via AllGravy

    WSET opportunities

    Genuine progression within a small, growing group (currently three sites)

What we’re looking for

    Proven experience running a busy, quality-focused pub

    A passion for food and well-kept beer (especially cask)

    Strong people leadership and recruitment skills

    Confidence in financial management and commercial decision-making

    High standards and a genuine eye for detail

Applicants must have the right to work in the UK.

About Us

Craft Locals is a growing group of people-focused pubs, dedicated to delivering exceptional food, well-kept cask ale, and memorable guest experiences. We believe great pubs start with great teams, and we invest in our people — giving them the support, training, and tools they need to shine.

We’ve built systems that make running a pub straightforward and compliant, so our teams can focus on what really matters: welcoming guests and delivering an outstanding experience. From reservations to stock, scheduling to events, we use a suite of best-in-class tools — including AllGravy, MarketMan, Harri, S4Labour, Lightspeed, Trail, FoodAlert and SevenRooms — to simplify operations and keep everything running smoothly.

At Craft Locals, we’re proud to combine a love of people, food, and drink with smart systems and strong support — creating pubs that teams enjoy working in and guests love visiting.

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Posted: June 1st, 2026