Job Description We are looking for someone who will ensure stakeholders consistently follow a defined methodology and playbook for change activities. The role aligns people, processes, timelines and communications, tracking real estate and workplace changes to maintain operational continuity, manage risk and minimise disruption to the core business. Key Responsibilities Track and plan all locations change activities across the portfolio.Create and maintain a Locations Change Playbook, including processes, templates and documentation.Coordinate and execute change management activities for office openings, moves, exits and workplace projects.Identify workplace impacts and assess operational risks associated with change.Engage stakeholders to ensure change is understood, diarised and proactively managed.Deliver clear communications, training and change support to impacted teams.Conduct readiness and impact assessments, including post-implementation support.Support the projects pipeline and provide execution support where required. Professional and Personal Competencies/Qualifications Strong communication and facilitation skills, with confidence to lead discussions and coach country teams.Experience delivering workplace change and projects in office, operational or multi-country environments.Background in change management, project coordination or workplace operations and services.Ability to identify, manage and escalate risks appropriately to ISS and the client.Understanding of real estate and people management is desirable. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work….
