Domestic Supervisor

Job Description We are looking for an individual who will support high standards of cleanliness, safety and service delivery, ensuring that domestic services meet operational requirements and contribute positively to patient care and staff experience across the hospital. Key Responsibilities Ensure the effective and efficient delivery of domestic services under the direction of the Domestic Services Manager / Facilities Manager. Maintain clear and effective communication channels within the Domestic Department. Support staff management activities, including recruitment and selection, sickness absence management, staff training, induction and participation in the appraisal process. Promote a fair, consistent and positive working environment by supervising staff in line with Trust grievance and disciplinary policies and procedures. Allocate workloads, maintain staff rotas and update work schedules to meet service needs. Organise and complete quality control inspections in conjunction with ward and departmental managers. Maintain accurate staff records, rotas, bonus documentation and relevant monitoring records. Ensure compliance with health and safety legislation, acting immediately on hazards or unsafe practices and promoting high standards at all times. Professional and Personal Competencies/Qualifications Experience of supervising staff, or demonstrable skills and capability to move into a leadership role, within a domestic, cleaning or facilities environment. Experience of working to quality standards and carrying out inspections or monitoring activity. Good communication skills with the ability to deal professionally and courteously with staff, managers and service users. Ability to organise work effectively, prioritise tasks and respond to changing service demands. Professional approach with the ability to promote a positive working environment and team spirit. Reliable, flexible and able to work on own initiative under minimal supervision. Committed to maintaining high standards of cleanliness, appearance and service delivery. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work….