OVERALL SUMMARY
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity and promote inclusivity. Vacancies are available on a part-time, job-share or full-time basis because we know the best person for the job isn’t always available full-time. Our aim is to facilitate requests wherever possible and managers will consider requests on an individual basis.
Join the Close Brothers Risk Team where you will be responsible for providing oversight and assurance of remediation data, working closely with Data Engineers to ensure data populations, customer segmentation, and data builds are complete, accurate, and aligned to approved remediation journeys and principles.
Working as part of the Risk our ideal team member will have previous experience in ensures data used in remediation activity supports fair customer outcomes and meets governance and regulatory expectations, including Consumer Duty and DISP with excellent communication skills.
RESPONSIBILITIES
- Provide independent oversight and assurance of remediation data populations and segmentation.
- Ensure data builds align with approved remediation scope, journeys, and customer treatment principles.
- Review and challenge data logic, assumptions, exclusions, and segmentation rules.
- Work closely with Data Engineers to confirm requirements are correctly implemented.
- Ensure remediation data outputs are suitable for downstream delivery, communications, and redress.
- Maintain clear audit trails for data decisions, changes, and approvals.
WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:
- Experience working with data in remediation or customer harm environments.
- Strong understanding of data population, segmentation, and quality controls.
- Ability to review and challenge complex data logic and assumptions.
- Strong governance and control mindset with excellent attention to detail.
- Understanding of how data supports fair customer outcomes.
We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at or request a call back.
ABOUT US
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
…