Gorse Hill is an elegant mansion set in the beautiful countryside of Surrey surrounded by woodland and formal gardens, yet only minutes from the centre of Woking. Having undergone significant refurbishment, it now offers a dedicated 10,000sq ft ballroom, conference, meetings, celebrations and wedding venue, 67 bedrooms, serviced offices and guest gym, making this one of the prime venue choices in the Surrey region.
We are looking for a motivated and personable Conference, Sales & Events Coordinator to both sell and co-ordinate a variety of events including conferences, meetings, banquets and wakes. This role is ideal for someone with a passion for hospitality, sales and customer service.
45 hours per week
£30,000 per annum plus tips
Some flexibility required to possibly work evenings & weekends as business requirements dictate.
Key Responsibilities:
Handle and convert event enquiries from initial contact to confirmation
Conduct client show rounds and prepare tailored quotations and contracts
Act as the main point of contact for clients throughout the planning process
Co-ordinate all event details with hotel departments to ensure smooth delivery
Upsell accommodation, food & beverage and additional services
Achieve sales targets and maintain accurate records on hotel systems
Liaise closely with internal departments including operations, kitchen, front office and housekeeping to ensure seamless delivery
Coordinate event details such as room layouts, menus, timings, technical requirements and special requests
Ensure all event documentation is accurate and communicated in a timely manner
Attend key events where required to oversee smooth execution Build strong relationships with clients, couples and families, providing a personalised and sensitive service where appropriate
Maintain accurate records on the hotel’s CRM and event management systems
Ensure all contracts, deposits and payment schedules are managed correctly
Comply with GDPR, health & safety and licensing requirements
Requirements:
Previous sales or events experience within hospitality preferred
Excellent communication and organisational skills
Strong attention to detail and ability to manage multiple events
Customer-focused with a professional approach
Flexible to work evenings and weekends as required
Benefits:
Free parking.
Free meals on duty.
Hospitality Rewards App – offering discounts across retail, groceries, days/nights out, cinema, meals, wellbeing & much more!
Share of Tips in addition to your salary.
Company Pension (contributory).
Generous holiday entitlement.
Referral Programme.
Complimentary Access to our Gym.
Opportunity to join an enthusiastic & friendly team!
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