Service Engineer – Separation Equipment

GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. We supply machinery, plants, and advanced process technology, components and comprehensive services.

Responsibilities

• Carry out maintenance, service and repair work on SFT separation equipment at customer sites.
• Ensure timely and efficient completion of all site service tasks, keeping customers informed throughout the process.
• Prepare thoroughly for all site visits by ensuring all necessary parts, tools, and equipment are available and in good working condition.
• Use correct working methods and ensure all special tooling is safe, clean and operational.
• Clearly communicate with customers, particularly when issues arise that may affect costs, performance or the operational life of their equipment.
• Support workshop operations by assisting with service and repair tasks when required.
• Maintain clean and tidy working areas, both on-site and in the workshop, upon completion of tasks.
• Ensure proper disposal of waste in line with customer and company guidelines.
• Act professionally, courteously and in a business‑like manner at all times, representing the company and delivering exceptional customer service.
• Build and maintain effective relationships with customers and promote the company and its values in every interaction.
• Complete all required reports accurately and promptly, in line with company procedures and communicate daily movements clearly to the Service Coordinator.
• Report any damage to tools, equipment or vehicles in a timely manner.
• Take responsibility for the care and maintenance of company‑supplied equipment, including the service vehicle.
• Ensure all equipment and vehicles are maintained according to manufacturer and lease company guidelines.
• Be available for necessary overtime to meet customer timeframes and for weekends as required.
• Attend and contribute to regular engineering team meetings and remain flexible and adaptable to support a dynamic and fast‑paced working environment.

Qualifications

• Qualified to a minimum City & Guilds standard in Mechanical Engineering (or equivalent).
• Strong mechanical knowledge; electrical knowledge is a distinct advantage.
• Solid understanding of health and safety practices in the workplace.
• Background in technical or process engineering.
• Ability to work carefully, methodically and safely, both independently and as part of a team.
• Proficient in Microsoft Office, particularly Word and Excel.
• Capable of working to tight deadlines while maintaining high standards of quality and safety.
• Strong written and verbal communication skills.
• Proactive and flexible team player with confidence and discipline to work independently on‑site and in workshop.
• Comfortable in a fast‑paced, changing environment, with the ability to adapt quickly to new challenges.
• Competent in the safe operation of heavy equipment and knowledge of basic lifting and slinging techniques.
• Physically capable and experienced in meeting the demands of a hands‑on, physically demanding role.
• Must have the legal right to work in the UK (no visa sponsorship offered).

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