Deputy Head of Healthcare – HMP Forest Bank
NHS AfC: Band 8a
Job Overview
Deputy Heads of Healthcare are essential to support the Heads of Healthcare in the management and leadership of complex prison sites, providing 24/7 high quality clinical and operational healthcare within HMP across several services. The postholder is responsible for effective day‑to‑day operational management of all clinical services under delegated authority from the Head of Healthcare and may lead the development of a particularly complex delivery area. The postholder will manage service level agreements, ensuring performance‑monitoring standards are adhered to and the highest standards of care are maintained. They will also ensure compliance with essential quality and safety standards, guided by general policies and interpret as required.
The postholder will deputise for the Head of Healthcare in their absence and support them across the range of duties, attending and leading internal and external stakeholder meetings as required.
Main Duties
- Have delegated responsibility for the effective day‑to‑day operational management of all clinical services to maximise delivery of high‑quality healthcare across the prison.
- Support the management of all service level agreements and sub‑contracts, ensuring performance‑monitoring standards are adhered to and the highest standards of patient care are maintained.
- Lead on QOF and HJIPs, providing support to the Clinical Coder and health‑care professionals or subcontractors/partners to guarantee all patients’ health‑care records have an accurate record of any long‑term conditions.
- Deliver non‑judgemental, compassionate care within the financial framework that is safe, high quality and in line with CQC requirements, achieving this through adherence to policies and procedures and compliance with May 2022 statutory responsibilities whilst driving excellence.
- Through the workforce development plan, ensure all staff have the opportunity to receive effective clinical supervision/appraisal, identifying their training and development needs and influencing the development plan to meet existing and future needs.
- Directly line‑manage senior staff including senior clinical nursing staff and clinical leads and provide clinical leadership to the full staff team.
- Facilitate the delivery of efficient and effective clinical services through recruitment, retention and development of multidisciplinary staff.
- Actively participate in the delivery of the Governance Agenda; agreeing and setting standards, measuring performance against those standards, managing clinical risk, identifying best practice and addressing remedial actions as required.
- Provide clinical expertise for the development of primary care, substance misuse and social care services within the prison.
- Ensure appropriate delivery of all clinical activity sessions.
- Attend prison and healthcare meetings as required, representing Spectrum as a senior leader.
- Lead onsite contract and performance management and reporting, and attend commissioner meetings as required.
- Drive up standards of clinical performance through continuous evaluation of current practice against target standards, training and development of staff and development of links with external agencies.
- Chair local operational meetings as agreed with the Head of Healthcare including MDT meetings for complex patients, safety huddles and governance forums.
- Lead and coordinate the Clinical Audit Programme, evidencing progressive improvements to standards of clinical care delivery.
- Coordinate and lead the implementation and delivery of incident management and risk management through DATIX.
- Drive effective recruitment to all vacant posts, reducing and minimising the use of bank or agency support.
- Ensure compliance with all HR policies and procedures, liaising with HR and OD Team as required.
- Develop and foster effective integrated working relationships with all Offender Health departments.
- Deliver effective communication with patients and their advocates, addressing access to services and standards of service delivery.
- Ensure healthcare plays a proactive part in securing delivery of care in line with the expectations of Her Majesty’s Prisons Inspectorate.
Benefits
- Access to NHS Pension
- Annual leave on your Birthday
- Refer a friend scheme
- Training and Development opportunities
- Flexible Working
- Access to Employee Assistance and Health and Wellbeing programmes
- Up to 33 days annual leave
We welcome applications from everyone, including applicants with lived experience, those who belong to the LGBTQIA+ Community and are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and Asexual, people with a disability, neurodivergent applicants and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
Qualifications
- Experienced RGN/RMN
- Evidence of clinical skill development and training
Knowledge
- Knowledge and understanding in relation to the government’s offender health agenda
- Understanding of mental health service issues within the offender health environment, particularly in relation to the MH Act, the Justice System and Community MH services
- Knowledge and understanding of the principles of clinical governance
- Knowledge of CQC and statutory requirements
Skills
- Evidence of leadership ability with demonstrable motivational and performance skills
- Develops and maintains effective working relationships across disciplines and organisations
- Effectively plans and prioritises own workload
- Good interpersonal skills, demonstrating evidence of effective change management
- Effective communication and facilitation skills
- Ability to manage conflict sensitively and effectively
- Ability to write clear and concise written information (e.g. reports, protocols) and present complex information
Employer certification / accreditation badges
You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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