Role Overview
Are you a technical expert with a passion for operational excellence? As our Process Lead, you will be the guardian of our standards. You’ll play a critical role in ensuring our frontline teams across Distribution, Leakage, E&M, Production, and Water Quality operate safely, consistently, and in full compliance with industry regulations. This isn’t just about writing manuals; it’s about translating complex technical requirements into clear, actionable guidance that protects our water supply and our people.
Main Responsibilities
- Author high‑quality Site Operating Manuals (SOMs), Contingency Plans, and Standard Operating Procedures (SOPs).
- Develop engaging training materials and deliver annual briefings to frontline teams on internal updates and wider regulatory shifts.
- Lead review groups with key managers to secure document approval and publication.
- Conduct site visits and desktop studies to identify risks or opportunities; implement simple fixes or raise issues through corporate systems.
- Act as a bridge between teams such as Water Resources, Environment, H&S, Engineering, and Assets to ensure integrated standards.
- Peer‑review the work of colleagues, providing expert feedback to maintain a gold standard of documentation across the team.
What You’ll Bring
You are a methodical professional who enjoys the deep dive into process science but can also step back and communicate the big picture to diverse audiences. You take pride in accuracy, thrive when working independently to meet deadlines, and possess excellent written and verbal communication skills.
Technical Requirements
- Education: A degree in a scientific field relevant to the UK Water Industry.
- Certification: Valid EUSR Blue Card (Water Hygiene).
- Industry Experience: Proven experience within the Water Industry, with a solid understanding of water treatment and/or distribution processes.
- Communication: Exceptional written and verbal skills—turning technical jargon into clear instructions.
- IT Literacy: Expert‑level proficiency in Microsoft365 (Word, Excel, PowerPoint), with the ability to create bespoke document templates.
Experience and Qualifications
- At least 5years of industry‑specific experience.
- Background in Process Science or Process Engineering.
- Direct experience in technical or procedural writing.
- Membership in a professional body related to the Water Industry.
Equal Opportunities
We recognise creativity comes from diversity not similarity. We are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all through your recruitment, employment and career progression with South East Water.
Benefits Package
- Excellent stakeholder pension scheme, up to 10% employer contribution.
- 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
- Flexible annual leave policy to buy or sell holiday leave.
- Paid volunteering days.
- Cycle to work scheme.
- Health cash plan.
- Life assurance.
- Wellbeing related benefits.
Compensation
Salary up to £43,000 plus £6,492.29 car allowance.
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