Group Finance Shared Services Manager

GROUP FINANCE SHARED SERVICES MANAGER – LONDON HQ

This role will be based within the finance function and will lead the day-to-day operations of the shared services of accounts payable and accounts receivable across the group. Reporting to the VP of Finance, the Manager is responsible for overseeing all transactional finance activities, ensuring compliance with business KPIs and delivering accurate, timely, and compliant financial information. The role focuses on driving efficiency, standardisation and continuous improvement across processes, while maintaining strong governance and adherence to local regulatory requirements. This role is based at the London Bridge office five days per week.

Key Responsibilities

• Lead the Accounts Payable and Accounts Receivable teams (4 direct reports and ~15 indirect reports) to deliver UK and European transactional processes, ensuring compliance with KPIs, local legislation and best practice.
• Ensure accurate, timely processing of invoices and payments, maintaining strong controls, effective vendor relationships and compliance with financial policies (AP).
• Ensure accurate and timely billing of guests and partners, efficient collection of payments, proactive credit control, and clear reconciliation of revenue across all properties and channels (AR).
• Oversee a proper control environment, with clear documentation of business processes.
• Ensure the successful operation of key systems including ERP, PMS, POS and expense platform to support shared services processes.
• Enable continuous improvement of the team’s processes to deliver significant transactional process efficiency and automation.
• Manage ad‑hoc and month‑end tasks such as approvals, reconciliations, journal sign‑offs and oversight of period‑end close, including bad debt provisions and recurring accruals.
• Provide guidance and coaching to the team to enable business success and lead the team through change.
• Provide shared service representation and insight for business‑wide projects, and lead the execution of new business and regulatory requirements (e.g., European e‑invoicing, integration of new software with the finance system such as Netsuite).
• Serve as the point of contact and escalation for key internal and external stakeholders.

Key Qualifications

• Strong financial understanding.
• Qualified accountant – ACA/ACCA/CIMA qualified (or equivalent).
• Proficient in MS Office, with advanced Excel skills.
• Demonstrated problem‑solving skills, including experience working with systems to deliver improvements.
• Excellent written and verbal communication skills.
• Proven success managing external stakeholder relationships.

Required Experience

• Experience leading day‑to‑day transactional finance procedures and management.
• Ability to solve problems and prevent recurrence, with a data‑driven mindset.
• Strong business acumen and problem‑solving ability.
• Autonomy and adaptability, with the ability to organise and prioritise multiple tasks and deadlines.
• Excellent attention to detail and an organised, logical approach.
• Strong relationship‑building skills with other functions to support successful delivery of business processes.
• Full‑time employment.

#J-18808-Ljbffr…