Administrative Officer and Marcomms Assistant
We are seeking a confident and enthusiastic marketing and administration assistant. The successful applicant will support the implementation of the CASES marketing strategy and undertake an administrative role within the organisation.
About Administrative Officer and Marcomms Assistant
The Chartered Association of Sport and Exercise Sciences (CASES) is the professional body for sport and exercise sciences in the UK. Our mission is to drive excellence in sport and exercise sciences through the promotion of evidence-based practice and the development and enhancement of professional and ethical standards. We provide services and support, including Membership, Accreditations and Certifications, Conferences and Events, Research and Publications, and Partnerships. In 2024, we were granted the Charter of Incorporation by His Majesty King Charles III.
Key Duties and Responsibilities
- Managing the CASES enquiries inbox.
- Monitoring and creating content for the organisation’s social media platforms, news items, mailshots and newsletters.
- Promotion of CASES membership benefits, products and services.
- Supporting the delivery of communications as part of CASES’ commercial, advertising and partnership relationships.
- Listing, promoting and supporting CASES events and CPD events including the CASES Conference.
- Reviewing, maintaining and updating the CASES external and member websites.
- Administration support for key meetings and supporting documentation.
- Attending relevant conferences, events and exhibitions to promote CASES.
- Reporting on analytics and activity from the CASES website, Members website, social media and event listings.
- General administration support for the Operational Team and marketing and communications activities to support the MarComms Manager.
Essential
- Passionate about marketing with an interest in sport, health, and physical activity.
- Prior experience in a relevant administration, marketing or communications role.
- Reliable and dependable, able to work independently and as part of a small team.
- A track record of providing effective customer‑facing administrative support, such as managing email and telephone enquiries.
- Some exposure to working with CRM systems.
- Experience of website management.
- Experience of promoting member, customer, or beneficiary-focused communications (e.g., newsletters, website content).
- A good working knowledge of creating content for and using social media sites (X, Facebook, Instagram, LinkedIn).
- Excellent verbal and written communication skills.
- Proficient with Microsoft Office (Word, Excel, PowerPoint).
- Self‑motivated and able to work independently.
- Confident and enthusiastic.
- Good attention to detail with an understanding of branding.
Desirable
- Experience of working in a member‑focused environment.
- Experience using email marketing systems (e.g., Gatormail).
- Experience using Canva.
- Experience creating forms and surveys (e.g., Cognito Forms and Survey Monkey).
- Experience building and maintaining relationships with a variety of partners and stakeholders.
- A professional or academic qualification in a relevant subject (e.g., Business Administration, Marketing, Digital Marketing, PR, Media, Communications or Journalism).
- Interest in sport and exercise sciences.
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