Your new company
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.Are you an experienced Configuration Management professional looking to take ownership of a large-scale CMDB and drive real transformation? We’re looking for a Senior Configuration Manager to lead the end-to-end management, governance and continual improvement of our Configuration Management capability across a complex multi-supplier environment.This is a role working with one of the largest Government bodies in the UK who are going through a huge period of growth,In this key role, you will be responsible for shaping and delivering the Configuration Management strategy, ensuring our CMDB is accurate, trusted and fully embedded into IT service delivery. You will work closely with internal teams and external suppliers to ensure data quality, strengthen governance, and enhance the value of configuration data in supporting operational, compliance and business objectives.Your new roleLeading the development, operation and improvement of the Configuration Management framework, policies and standardsManaging the lifecycle of all Configuration Items (CIs) and ensuring updates are accurate and timelyOverseeing and assuring supplier activity across Service Asset & Configuration ManagementDriving the evolution and maturity of the CMDB, including data models, population approaches and integration of multiple data sourcesLeading CMDB audits, identifying discrepancies, and coordinating corrective actionsManaging Service Impact Maps and reporting on configuration data to stakeholdersReviewing and approving proposed changes to CIsSupporting the design and implementation of service maps and dependency modellingChampioning best practice and continual improvement across the CMDB and SACM processesWhat you’ll need to succeedExtensive hands-on experience managing and maturing a CMDB within ServiceNow, including ITOM Discovery, Event Management and Service MappingExperience implementing and improving CSDM (Common Service Data Model)Strong background in ITIL-based processes with ITIL v4 Foundation (or higher)Solid understanding of infrastructure and networking componentsExperience working in multi-vendor or complex organisational environmentsIT Asset Management (ITAM) Foundation certification (mandatory)Confident communicator with excellent stakeholder and supplier management skills
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. xwzovoh Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at .uk…