RF-2604-13 – Cleaning Operative

Job Location

Derry/Londonderry – Woven Old City Court, Ireland.

Working Pattern

• Monday – Friday
• 8 am – 6 pm
• 6 hours per week
• Flexible hours – 2 hrs x 3 times per week or 3 hrs x 2 times per week

Rewards

• 20 days of annual leave (pro rata)
• Company pension scheme
• Employee assistance programme to support health and wellbeing
• Financial education/wellbeing advisory service
• Company events

The Role

• Provide the highest level of cleaning service within your area of responsibility in line with client specifications
• Respond positively, politely and promptly to all customer requirements and perform duties in a professional and courteous manner
• Provide a range of general cleaning services, including offices/meeting rooms, toilets/shower areas, laboratories, and amenity areas site-wide
• Ensure all stocks are replenished in your area of responsibility
• Ensure regular checks are carried out on equipment and machines used
• At the end of your shift, leave all equipment clean and in good working order
• Familiarise yourself with company procedures and regulations and follow them
• Participate in the health and safety policy of the company and report any dangers, near‑misses, or hazards to your line manager
• Present all offices, toilets, and amenity areas in a clean and tidy condition

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but is not essential
• Previous work experience in customer service
• Current BICS qualifications
• Basic statutory training: ability to read, write, speak, and listen to understand safety instructions and communicate with customers on a day‑to‑day basis

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Mount Charles Group has a policy on recruiting ex-offenders; a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

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