Customer Services Advisor

Overview

Our client is seeking to recruit an experienced Customer Service Adviser to join a busy operational hub, providing front-line support services (face to face, online and over the phone) to a wide range of customers while projecting a positive and friendly image.

Responsibilities

• Provide front-line customer support across multiple channels (face to face, online and over the phone).
• Manage a high-volume workload in a fast-paced environment while maintaining professionalism and confidentiality.
• Handle sensitive situations with tact and discretion and ensure a high level of customer service at all times.
• Multi-task effectively to balance administrative tasks with customer interactions.
• Maintain strong attention to detail and deliver accurate information and administrative support as required.

Qualifications / Requirements

• Previous experience in a similar customer service role is preferred.
• Strong numeric aptitude and solid all-round administrative skills.
• IT literate and able to use standard office software and systems.
• Confident communicator with the ability to remain approachable and friendly.

How to apply

We have new opportunities daily. While live postings are not always possible during busy times, you can email your CV to our talent team at hello@select.je, or sign up to our job alerts at https://www.selectrecruitment.je/candidates/job-alerts/ to ensure you never miss an opportunity.

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