To provide catering services to customers whilst remaining within Turning Point policy, procedures, and budget. To promote services and activities with our Socialicious Café.
Key accountabilities
- To maintain a high level of quality in service provision by:
- Meeting quality expectations and agreed performance criteria
- Contributing to the continuous improvement of the service
- To continuously review own performance and development needs to assist growth and development by:
- Meetings agreeing own task and development objectives and reviewing these and overall performance against the competency framework.
- Participating in training and other development opportunities as agreed within the Performance Management process.
- To assist in facilitating the accredited onsite Barista training.
- To ensure a safe working environment for self, colleagues and customers by:
- Ensuring good standard of housekeeping is maintained with own area
- Ensuring risk assessments are completed when appropriate
- Taking personal responsibility for own safety e.g. reporting concerns, ensuring appropriate health & safety is in place.
- Complying with all Health & Safety and Risk Policies
- Complying to food hygiene regulations
- To ensure compliance with internal and external standards and codes of conduct by:
- Meeting all regulatory requirements
- Complying with Turning Points Code of Conduct, policies and procedures
- To undertake any other duties reasonably requested by the line manager
- To proactively deliver a high quality/person centred catering services that meets the needs of the service by:
- Promoting peoples rights and responsibilities Working as an effective member of the team
- Providing advice and information to Service Users in training and others where appropriate
- Preparing and delivering food and drinks to quality standards Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements
- Ensuring full risk assessments and risk management is delivered effectively
- Ensuring that work is undertaken in line with Health & Safety requirements and hygiene is maintained at all times
- Ensuring stock rotation and control is monitored Completion of daily petty cash returns
Person specification
- Catering and Barista qualifications
- Catering and food preparation experience
- To control stock and daily petty cash experience
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