Job Summary
The Service Tooling team at Defra within Digital, Data, Technology and Security (DDTS) is looking for a Business Analyst to join our team with a focus on ServiceNow.
As a Business Analyst you will translate business needs into smart, practical solutions, working closely with stakeholders to understand requirements, analyse current processes, and identify improvements using the ServiceNow platform to make everyday processes smoother and more efficient.
Key Responsibilities
- Translate business needs into practical solutions.
- Work closely with stakeholders to understand and document requirements.
- Analyse current processes and identify opportunities for improvement.
- Leverage the ServiceNow platform to implement solutions that enhance efficiency.
- Collaborate with cross‑functional teams to ensure solutions meet business objectives.
Qualifications
- Strong business analysis skills.
- Willingness to develop ServiceNow expertise through training.
- Excellent people skills and a sharp eye for detail.
Eligibility
Applicants without SC clearance are welcome to apply, but must be eligible to obtain it. To be eligible for SC clearance, all applicants are required to have been a UK resident for a minimum of 5 years. If this requirement is not met, the individual will not be able to progress their application further.
#J-18808-Ljbffr…