Overview
We would love you to join us if you have the skills and attributes we are looking for as a member of our Customer Service Team Member.
Benefits
- Competitive pay
- Hoburne benefits platform
- Hoburne Team Card which includes 50% off Food and Drink
- Free membership at Hoburne Golf Parks
- Discounts on holidays
- Access to our leisure facilities on all our parks
- Enhanced Parental leave (T & C’s apply)
- 33 working days holiday (pro-rata for part-time)
- Access to our Employee Assistance Programme (EAP)
Role Details
The role is based at Group Support, in Christchurch, however we do offer a hybrid pattern. Our opening hours are Monday to Friday 9am till 8pm, Saturday and Sunday 9am till 5pm. The role involves inbound and outbound contact as well as email and live chat. Excellent customer service skills along with computer skills and problem‑solving skill would be advantageous.
Required skills:
- Good written and verbal communication
- Ability to multi-task
- Excellent customer service
- Attention to detail and good organisational skills
- Basic knowledge of IT
The role will involve 37.5 hours per week and it will cover some weekends and bank holidays.
Applicant must be computer literate with good keyboard skills and have a warm and friendly personality. Experience in a similar role is advantageous but not essential. Product knowledge training will be given.
Equality and Diversity
The Hoburne Group is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). A copy of The Hoburne Group Equal Opportunities and Diversity Policy is available on request.
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