We are Bionic, on a mission to make life radically easier for small business owners by building a one‑stop shop for all their business essentials.
The role
As we continue to grow, we’re looking for a Receptionist to join our Luton site who shares our drive and wants to be part of a team that’s doing its best work every day.
We are seeking a friendly and organised individual to add to our culture and help ensure our office runs smoothly at all times. In this role you will be the primary point of contact for staff, visitors and contractors, providing excellent customer service and ensuring the smooth operation of daily office activities.
Key responsibilities
- Greet and welcome visitors in a warm, professional and friendly manner
- Manage incoming and outgoing staff/visitors via our scan‑in system (Net2)
- Issue visitor and staff passes
- Accept daily deliveries and post
- Schedule meeting rooms and maintain the reception calendar
- Ensure the reception area and downstairs kitchen are clean and tidy
- Assist with administrative tasks such as document preparation and printing
- Order weekly office supplies
- Order stationery and maintain stockroom
- Monitor reception CCTV
- Lock up revolving door / emergency exit doors at the end of each day
About you
- Proven experience in a similar role
- Previous experience in a receptionist or customer service role
- Strong communication and interpersonal skills
- Proficiency in computer software (Microsoft Office)
- Ability to multitask and stay organised in a fast‑paced environment
- Professional appearance and demeanour
About Bionic Group
Bionic has over 550 people working across three office locations and four businesses: Bionic – London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents.
Benefits
Enhance your health & wellbeing
- Private healthcare cover
- Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
- Eyecare scheme
Taking time away from work
- 25 days annual leave (3 to be taken over Christmas shut down period) plus the 8 UK bank holidays, increasing with tenure
- 1 paid family/religious day of leave per year – following successful probation period
- 1 paid charity volunteering day per year
- Option to buy/sell up to an additional 3 days leave per year
Family matters: for the special moments
- Enhanced maternity, paternity or shared parental leave
- 2 days off for your wedding upon joining, and up to 5 days after 2 years of service
Financial wellbeing
- Auto‑enrolled salary sacrifice pension scheme
- Life assurance
- Season ticket loans, salary advances & loans to buy/rent a home – based on tenure
- Cycle to work scheme
Recognition
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
- Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
- Long service awards
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